Technical Analyst

  • Software/Hardware Installation
  • Network Troubleshooting
  • Supporting Faculty/Staff/Student computers
  • Providing Campus support and helping around campus such as offices and classrooms
  • Replacing parts on computers such as the Monitor, Memory, or Hard Drives
  • Filling out tickets to keep a detailed history of every client.
  • Ensuring quality customer service
  • Maintaining Inventory of Faculty machines, Imaging computers.

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Written by Stephen Quick A web developer based in Houston, TX.

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