- Software/Hardware Installation
- Network Troubleshooting
- Supporting Faculty/Staff/Student computers
- Providing Campus support and helping around campus such as offices and classrooms
- Replacing parts on computers such as the Monitor, Memory, or Hard Drives
- Filling out tickets to keep a detailed history of every client.
- Ensuring quality customer service
- Maintaining Inventory of Faculty machines, Imaging computers.
Written by Stephen Quick, a software developer based in Houston, Texas.